Sunday, September 20, 2009

What drives performance in the workplace

The title question was asked in LinkedIn's Q&A forum a few days ago. I wanted to present my answer here and hopefully solicit some additional feedback. Below is my response:


First understand that everyone is different and motivated by different needs and desires. The can be some common characteristics. Top performers are usually self motivated and independent thinkers. They can be highly competitive or non-competitive types. To perform well in any given role you need to fully understand your capabilities and be motivated toward achieving a goal or continually improving. The goal could be any metric you choose. High performance individuals can meter themselves and find incremental objectives in every task. Top performers seek to toss the goal lines further and further each time and look for new ways to improve efficiencies in everything they do. They like challenge, variety and rewards. Some truly self-motivated people see reward in personal achievements and not monetary. However, you should reward performance according to each persons needs/desires profile as well as their paycheck.

A well run company would strive to understand the mindset and characteristics of top performers in order to ensure the proper tools and methods are available for all to use. Some simple drivers for high performance is flexibility and autonomy. When you allow individuals to naturally excel and then work to understand why they do and then nurture the environment that enables high performance, you can duplicate the benefits across the whole organization with the added advantage of developing, retaining and recruiting highly capable individuals.



Hopefully there are companies and leaders out there who are paying attention and seeking to develop talent as well as understand and take care of each individuals current needs.




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